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OAMI Manuals
Find the right guide for your metering setup.
Choose the manual that matches your complex: smart prepaid, smart credit wallet, or hybrid prepaid electricity with monthly invoiced water.
OAMI Smart Prepaid Manual
Prepaid electricity
For residents who buy electricity in advance, register on OAMI, monitor kWh credit, and use their phone as the keypad to their meter.
View manualOAMI Smart Credit Wallet Manual
Electricity and water on one account
For complexes where electricity, cold water and hot water usage are read daily and deducted from a single OAMI credit wallet.
View manualOAMI Hybrid Manual
Prepaid electricity and monthly invoiced water
For homes where electricity is prepaid, water remains on a monthly invoice, and unpaid water balances may be recovered from future electricity purchases.
View manualFrequently Asked Questions
If you have any questions, feel free to contact us or schedule a free consultation with our team of experts.
1. How do I log a support ticket or request assistance?
You can log a support request via our online form, through the client portal, or by contacting our call centre directly during business hours.
2. What should I do if my power or water supply is disconnected?
Check for any outstanding balance on your account. If all payments are up to date, contact our support team for immediate assistance and investigation.
3. Are technicians available for on-site issues?
Yes. We have a rapid-response field team of electricians and plumbers ready to assist with on-site faults, installations, and escalated service needs.
OAMI Manuals
Find the right guide for your metering setup.
Choose the manual that matches your complex: smart prepaid, smart credit wallet, or hybrid prepaid electricity with monthly invoiced water.
OAMI Smart Prepaid Manual
Prepaid electricity
For residents who buy electricity in advance, register on OAMI, monitor kWh credit, and use their phone as the keypad to their meter.
View manualOAMI Smart Credit Wallet Manual
Electricity and water on one account
For complexes where electricity, cold water and hot water usage are read daily and deducted from a single OAMI credit wallet.
View manualOAMI Hybrid Manual
Prepaid electricity and monthly invoiced water
For homes where electricity is prepaid, water remains on a monthly invoice, and unpaid water balances may be recovered from future electricity purchases.
View manual